**Description:**

**Operational**

· Meets and greets all guests and assists with registrations.

· Ensures the strict control of room keys.

· Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.

· Embraces all Touch Points of Hyatt.

· Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.

· Prepares welcome cards and keys for arrival FIT guests.

· Ensures accurate knowledge of hotels and the tourism in Delhi.

· Reports “Lost and Found” items.

· Works closely with other Front Office personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.

· Supports and embraces the spirit of “We work through Teams”.

· Verifi...