Job Summary

The Host is expected to have an excellent service attitude, sense of urgency, be organized, diligent, dynamic, always presentable and works well under pressure. It is expected from the Host to maintain a polite and professional interpersonal relationship with both Colleagues and Guests. The Host is also expected to have a critical eye for details in terms of cleanliness and hygiene for all guestrooms, working spaces or Resort surroundings. The Host is expected to possess customer service‑oriented skills and develop emotional intelligence.

The Host is the connection between the Resort and the Guests, overseeing all Guests’ needs during the stay and assisting them with reservations, special events, refreshments, room orientation, guest laundry services, packing, unpacking of luggage. The Host’s most important duty is to go beyond service basics, anticipate and create everlasting memories for our Guests. The Host is the sole point of contact for guests,...