Supervise the team in providing best-in-class service on a daily basis
Coach and develop the team and drive Associate engagement
Uphold operating procedures and service and safety standards, especially Guest Satisfaction
Ensure all Guest areas are staffed and functioning efficiently
Delegate tasks
Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit and Caring
Focus on business metrics to drive performance
Maximize profit and revenue
Perform other operational duties as assigned by your manager
What We’re Looking For
5+ years of restaurant, hotel or golf course management experience with at least 1 recent year as an Assistant General Manager or General Manager with a restaurant, hotel, or golf environment
High school diploma or equivalent
Excellent communication, time management and organization skills