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Position Summary:


This position is responsible for monitoring access to the VIP Lounges, handling service issues on the gaming floor, responding to inbound host calls and creating a friendly, positive and welcoming environment for our guests.


Primary Duties and Responsibilities: includes but not limited to:



+ Greets guests entering the lounges in a positive and friendly manner

+ Obtains photo identification for all members requesting access to the VIP Lounges

+ Records all guests accessing the lounges according to department policies and procedures

+ Ensures guest satisfaction by interacting with them an...