Job Summary:
Duties include but are not limited to: Sign patient/visitors in at the information desk issuing a visitor pass and providing directions to their appointment, wayfinding, conducting a courteous, professional interview with patient on the nursing unit. Gather and enter all demographic and insurance data into EPIC. Obtain required signatures on hospital forms, distribute forms to patient. Provide information and directions to patients. Deliver mail and flowers to patient’s room. Escort patient and visitor in wheelchair to their appointment. Maintain knowledge of department policy and procedures. Provide flexibility in schedule to accommodate staffing needs of the department. Will participate in cross-training in other admitting areas. Will need to be able to prioritize work and handle stressful situations. Will perform support functions as necessary such as assist supervisor in new employee training. Strong customer service, communication and organizational skills are n...