Care Coordinator Shrewsbury, MA | Full-Time Griswold Home Care – Shrewsbury Office Be the First Connection—and Trusted Support—for Families in Need Griswold Home for Worcester County is seeking a compassionate and organized Care Coordinator to be the welcoming first voice for families, caregivers, and referral partners reaching out for help. Whether by phone, email, or text, you’ll provide a warm, professional, and responsive experience that embodies our mission to deliver caring, dependable home care. As a Care Coordinator, you won’t just answer calls—you’ll guide families and caregivers through every step of their home care journey. From initial inquiries to ongoing scheduling and coordination, you’ll ensure every connection runs smoothly with empathy, professionalism, and efficiency. What You’ll Do * Respond promptly and thoughtfully to all incoming calls, emails, and texts with care and urgency * Serve as the primary point of contact for clients, families, caregivers, job seekers, ...