Hotel: EX - Singapore Novena (SINOV), 201 Balestier Road,

The Front Office Supervisor will be the person that our guests will rely on to handle transactions, offer local insights and anticipate every detail of a friction‑free experience. You will also create the warm atmosphere that makes our guests feel at home in any location.

Be the warm welcome that kicks off a memorable guest experience.

Front Desk – Delivery of efficient check‑in and check‑out procedures as per Standard Operating Procedures with True Hospitality and genuine interest in our Guests. Handle cash and credit card transactions. Take and manage guest bookings, up‑selling opportunities and sharing of experiences to enrich their stay experiences.

Conduct shift briefings to ensure hotel activities, events and operational requirements are known on the day’s schedule. Attend Group Pre‑conference with Operational and Sales Leads, manage group room allocations and handle group arriv...