Ready to make an impact? At Hive Health, we’re on a mission to make healthcare radically more accessible for all—and we need passionate, driven individuals to help us make it happen. If you thrive in a fast-paced, innovative environment and want to work on solutions that truly matter, we’d love to meet you!

Job Summary

The HMO Officer serves as the key interface between members, healthcare providers, and the HMO teams. The role is responsible for accurate processing of member availments, issuance of Letters of Authorization (LOAs), timely call handling, and efficient coordination of inquiries and cases to ensure high-quality service delivery.

Responsibilities

1. Accurate and Efficient Adjudication of Member Availments and Issuance of LOAs
   • Review and process member availments and claims in accordance with company policies, HMO guidelines, medical indication, and PhilHealth regulations.
   • Ensure Letters of Authorization (LOAs...