Summary:

The Solution Intelligence Analyst II plays a pivotal role as the primary owner and key executor of the analytics workstream within a project. Based in Gurgaon, India, this individual is responsible for driving data-driven decision-making by collecting, analyzing, and interpreting complex client data—ranging from customer performance to collection calling metrics-using advanced tools such as SAS, SQL, and Python. Acting as a strategic partner to the Engagement Manager and Client Initiative Leader, the SIA II guides Business Analysts, ensures high-quality deliverables, and structures intricate business problems to enable effective analysis. From initial project scoping to final implementation, they contribute to the full project lifecycle, delivering actionable insights, compelling presentations, and robust business recommendations. This role demands a strong analytical mindset, exceptional communication abilities, and the capa...