Live Expert Dutch + English On-site

Location: Barcelona, Spain
Start Date: ASAP
Schedule: 39h/week | Monday to Friday, 09:00 18:00
Work Mode: On-site

Your Mission:

We’re looking for a Live Expert to join our international team in Barcelona !
In this role, you’ll engage directly with Dutch and English-speaking customers through live chat and video to provide support, guidance, and product expertise.
Your goal? To create a seamless and engaging customer experience that leaves every client satisfied and confident.

What You’ll Do:

• Interact with customers via live chat, video, and email in Dutch and English.
• Provide detailed product information and personalized recommendations.
• Troubleshoot customer issues and ensure efficient problem resolution.
• Maintain accurate customer records and feedback for process i...