Position Overview
Responsibilities:Making Outbound Calls: Contact potential or existing customers via telephone to achieve the assigned objectives. Lead Generation: Identify and qualify potential leads by gathering necessary information and understanding their needs. Product/Service Promotion: Clearly and persuasively communicate information about our [Specify Products/Services] to potential customers. Information Gathering: Conduct surveys or gather specific information from customers as required. Appointment Scheduling: Schedule appointments for sales representatives or other relevant personnel.Customer Inquiry Handling: Address customer queries, provide information, and resolve issues over the phone in a professional and courteous manner. Data Entry and Record Keeping: Accurately record details of calls, outcomes, and customer interactions in the designated system. Follow-up Calls: Make follow-up calls to customers as needed to nurture leads or ensure satisfaction. Meeting Targets: Strive to meet or ...