Spanish Bilingual Customer Service Representative (CSR)

Location: Mandaluyong, Philippines (On-site). Salary: 100,000-120,000 PHP. Full-time. Must have a Diploma and 3-5 years of customer service experience.

Responsibilities

• Provide exceptional customer service support in both Spanish and English.
• Assist customers with inquiries, processing orders, and troubleshooting issues.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance service delivery and customer satisfaction.
• Stay updated on product knowledge and company policies to provide accurate information.

Requirements

• Educational Qualifications: Diploma in a relevant field or equivalent experience.
• Experience Level: 3–5 years of experience in a customer service role.
• Skills and Competencies: Strong communication skills in bo...