Position Overview
The Room Attendant is responsible for cleaning and maintaining guest rooms and service areas in a clean orderly and attractive condition. The role ensures guest satisfaction by providing high standards of cleanliness comfort and service in accordance with hotel policies and brand standards.
Key Responsibilities
- Clean assigned guest rooms, corridors and service areas daily.
- Make beds, replace linens and replenish guest room supplies.
- Dust, vacuum and sanitize bathrooms, furniture and fixtures.
- Replace amenities such as towels, toiletries and minibar items as per hotel standards.
- Check and report any maintenance issues or room damage to the supervisor.
- Ensure lost and found items are reported immediately.
- Follow all safety, security and hygiene procedures.
- Maintain guest privacy and handle their belongings with care.
- Respond to guest requests promptly and courteously.
- Participate i...