Roles and Responsibilities

Liabilities Business Team sources accounts and further all the customer request right from opening of account and servicing the customer for its account is done by CPC Unit. CPC Liabilities team encompassing the functions of Account Opening (Savings, Current, Term Deposits and Recurring Deposits Accounts in Paper Based (AOF), Paperless and Aadhaar based modes; performing Dedupe checks, negative screening, PAN validation, document verification, signature uploading, CIF and Account creation & Deliverables). Account modification requests such as add holder, name change, address change, Mobile number change, email change, KYC Updation; Customer's Debit card request processing such as issuance, re-issuance, charge reversal, inventory management PAN India