Description

• Manage and oversee the collection of outstanding debts
• Negotiate payment plans and resolve outstanding balances with clients
• Prepare and send account statements to customers
• Review and investigate customer disputes and discrepancies
• Maintain accurate records of collection activities

Requirements

• Educational Qualifications: Diploma in Finance, Business Administration, or a related field
• Experience Level: 5–7 years
• Skills and Competencies: Strong negotiation and communication skills
• Qualities and Traits: Detail-oriented with strong analytical skills
• Responsibilities and Duties: Able to work under pressure and meet targets
• Working Conditions: Office environment with potential for remote work options