About this Role
This Hiredesk Manager role sits at the heart of the branch operation, supporting the Branch Manager and ensuring the rental desk runs smoothly every day. You will help coordinate people, processes, and customers, while stepping into a leadership role whenever the Branch Manager is away.

• Support the Branch Manager with day to day team coordination and people management responsibilities.
• Ensure high levels of customer service across the rental desk, supporting customers, drivers, and visiting personnel.
• Oversee the administration of rental activity including booking forms, rental agreements, breakdown reports, and invoicing.
• Maintain accurate systems and documentation, including customer details, insurance records, and mileage updates for servicing.
• Work closely with local dealers and repair agents to organise servicing, maintenance, and repairs for vehicles.

About You