Help Desk Team Leader – Bracknell - 6 Months Contract (Immediate Start)

Location: Bracknell

Basic Salary: £32k - £35k Per Annum

Hours of Work: Monday - Friday 9am-5pm

A World Leading Service provider who operates on an international scale is looking for a Help Desk Team Leader based in Bracknell area working for the large corporate building. This role is with the hours of Mon-Fri 9am-5pm so the successful candidate will have to be available immediately and must have experience in working on the helpdesk as well as managing a helpdesk team before; plus using CAFM experience and dealt with planning reactive.

Key Responsibilities:

* To manage the day-to-day performance of a small team of Helpdesk Operatives ensuring the continuing achievement of SLA targets.

* To provide support and mentoring for direct reports and where applicable the wider team, guiding and developing their careers. Conduct monthly 1-1s and quarterly PDRs, ensuring al...