Req ID:

NTT DATA Services seeks a Help desk representative in Guadalajara, Jalisco, Mexico. The position involves general L1 support for hardware and MS Office, advanced technical support for in-house applications, answering technical support calls, providing email support, documenting troubleshooting steps, and diagnosing and resolving problems.

Requirements

• Availability to work 22.5 hours per week
• Interest in working morning shift
• Advanced English
• Interest in IT Environment
• 6 months of experience in Customer Service

Offers

• Competitive salary
• Grocery Tickets - 12% of base salary
• 30 days Christmas bonus
• 10 days of vacation
• 50% Vacation bonus
• Savings Funds
• 5 personal days per year
• Medical insurance
• Life insurance
• Dental insurance
• Discounts with selected Optics
• ...