⏰ Full-time

Helpdesk Operator

🏢

Mitie

                    Location
                    📍 Craigavon, United Kingdom
                

                    Posted
                    📅 June 05, 2026
                

                    Work Type
                    ⏰ Full-time
                

Position Overview

Better places, thriving communities.

Job Title: Helpdesk Operator

Shift Pattern: Monday-Friday, 9am-5pm

Pay Rate: £13.45 p/h

What is in it for you?
A competitive salary

A friendly and supportive team

Training, career development & progression

Overtime opportunities

A great selection of benefits incl. access to on-line GP services, share options and discounts across thousands of retailers.

Free on-site parking
Job Description:

Communicating with Fire and Security Engineers / Regional service Managers

Emails & Call handling

Over seeing & Scheduling Engineer workload up to 30 days in advance via Cash and IFS

Meeting Service Levels (SLAs)

Following management instructions

Communicating with Multiple Helpdesks to ensure we are delivery customer service & to resolve an...

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Job Details

⏰

Employment Type

Full-time

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