Helpdesk Consultant

The purpose is to play a pivotal role in supporting and guiding our Members through their business journey for the Members to get a clear understanding of the business and the challenges/incentives/goals. The helpdesk consultants assist Members with inquiries, provide coaching and mentoring, and empower them to achieve their goals, ultimately enabling them to progress to the next member level and positively impact the member experience by being positive and uplifting in all engagements with Members.

Competencies and Experience:

Proven success in developing and executing business strategies.

Computer literate intermediate

Excellent communication and interpersonal skills.

Strong coaching and mentoring abilities.

Goal-oriented with a focus on achieving targets.

Leading self before leading others.

Developing Expertise, Adopting Practical Approaches

Interacting with People, Establishing Rapport, Ar...