Helpdesk Assistant job in Oxford

Oxford

Recruitment Solutions is recruiting on behalf of a client in Oxford for a Helpdesk Assistant to join their Service Centre team on a temporary basis for approximately 3 months, with the possibility of extension.

This Helpdesk Assistant job in Oxford focuses on delivering excellent customer service to all stakeholders while ensuring that service requests are handled efficiently and in line with service level specifications

Job summary

About the role

In this Helpdesk Assistant job in Oxford, you will be responsible for receiving and processing customer requests promptly via phone and email, ensuring that all tasks are monitored through to completion.

You will accurately log all relevant information into the Computer Aided Facilities Management (CAF...