Position Overview
Helpdesk Administrator – High Barnet - £35k
My client is a building maintenance company who specialise in providing service, maintenance and refurbishment services to their high-end client portfolio. They now require a helpdesk administrator to join their busy Barnet office carrying out the following duties:
KEY RESPONSIBILITIES
To ensure, in conjunction with the senior helpdesk admin, the smooth and efficient running of maintenance contracts, meeting all customer requirements. To schedule engineers planned maintenance works, issue works instructions to engineers with full and comprehensive information and programme site attendance with client to allocate and programme reactive works, issue works instructions to engineers with full comprehensive information and programme site attendance with client to deal with calls/emails from clients, engineers, supplier and subcontractors and respond efficiently.
Key Responsibilities to ...