Helpdesk Co-ordinator, Temp to Perm, £12.71 per hour, Hamilton

Benefits

* Temp-to-permanent role with opportunity for long-term employment

* Standard weekday working hours, Monday to Friday

* Opportunity to work across multiple sites and gain varied experience

* Supportive team environment

Responsibilities

* Hours: Monday – Friday, 8:00am – 4:30pm (½ hour lunch)

* Answer incoming calls from clients and site teams regarding maintenance needs

* Log all job details accurately in the management system (e.g., Job Logic)

* Schedule and coordinate engineers and subcontractors for reactive and planned maintenance tasks

* Ensure repairs, installations, and maintenance work meet client expectations and agreed timelines

* Keep internal systems up to date with progress and completion details

* Process job sheets, paperwork, and invoices efficiently and on time

* Support the tea...