Position Overview
Description We are looking for a Help Desk/Desktop Support Analyst to support classroom and staff technology operations for a Contract assignment in Cleveland, Ohio. This role is ideal for someone who enjoys hands-on technical work and takes pride in preparing equipment so end users can work effectively. The position will focus on device setup, organization, and basic troubleshooting while contributing to day-to-day technology readiness across the district.
Responsibilities:
• Prepare computers, laptops, and other technology assets by cleaning, sanitizing, and readying them for reassignment or deployment.
• Configure and reset devices so they can be returned to service efficiently and accurately.
• Assist with the installation and arrangement of classroom and office equipment for teachers and staff members.
• Provide support for hardware such as desktops, laptops, and interactive classroom display tools, including smart boards.
• Maintain accurate records of inv...