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Help Desk Technician

Insight Global
Location 📍 Columbus, United States
Posted 📅 June 06, 2026
Work Type ⏰ Full-time

Position Overview

Job Description
We are looking for immediate help with bare metal provisioning HP laptops for our annual laptop refresh project. They will use Tanium to PXE image laptops and then follow our established process to complete the configuration according to company standards and the needs of the end user. Laptops will be shipped to the end users, and we will confirm they have been received. Upon completion of the laptop refresh project, individuals will be trained on phone support and other duties of the Help Desk. Attention to detail, accurately following set instructions, and multitasking will be key. Self-motivated individuals with a desire to learn will have the best chances at long-term success. There is at least one full-time opportunity available upon completion of these contracts
• Provides phone support to all divisions with computer applications and hardware issues including Pivotal, Microsoft Office and JD Edwards applications.
• Identifies, researches, and resolves te...

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Job Details

Employment Type
Full-time
📊
Category
other-general
🏠
Work Arrangement
On-site
📍
Location
Columbus, United States