Boston Retail Solutions is the leading provider of modular barricades, large format graphics, graphic installation, and various facilities maintenance services. Boston Retail Solutions provides environmentally friendly solutions to retailers, mall developers, airports, hotels, contractors and more! The Help Desk Support Technician will play a crucial role in supporting our employees throughout the enterprise. Under direct supervision with guidance as needed, this position is responsible for providing routine end-user support for hardware, software, peripherals, and networking.