Help Desk Support Technician (Technology Service Center)
Technology Service Center (TSC)
St. Petersburg, FL (Primary) |
6‑month contract (conversion potential)
Hybrid after training
Why This Role?
This is a fantastic opportunity to get your foot in the door with a highly respected financial services organization. The Technology Service Center (TSC) is often a launchpad into long-term IT careers, with many contractors moving into full-time or advanced IT roles within the organization.
You’ll receive extensive enterprise-level training, work with modern tools, and support thousands of internal users across a wide range of technologies.
About the Team

+ The Technology Service Center consists of 84 agents (FTE + contractors)

+ Supports thousands of internal employees

+ Handles 800–1,100 calls per day

+ Individual agents typically manage 10–30 calls per day

+ Ticketing system: ServiceNow

+ Applications support...