Position Overview
**Help Desk Specialist**
Location **Falls Church, VA**
# of openings **2**
Salary Range (Min-Max) **00**
**We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.**
**Technology is our Passion. People are our Purpose.**
We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, itβs a state of mind.
We believe happy employees do amazing work, so join our team NOW.We are seeking a **Help Desk Specialist** to support enterprise IT operations in a federal environment. This role requires strong troubleshooting skills, responsiveness, and adherence to SLA-driven support models.
**Key Responsibilities**
+ Provide Tier 1 IT support to end users and system administrators
+ Troubleshoot desktop, application, and network...