**Job Title:** Help Desk Level 1 - D
**Location:** North Chicago, IL 60064-3500
**Duration:** 12 Months
**Work Arrangement:** 100% Onsite
**Pay Range:** $20 - $23 per hour (W2)

We are seeking a **“Help Desk Level 1 - D”** to join one of our leading healthcare clients.

**Position Overview**
We are seeking a Help Desk Level 1 professional to support Global Compliance systems and applications. This role will provide Level 1 technical support, troubleshoot system issues, manage support requests, and assist with system maintenance and testing.
The ideal candidate will have strong communication skills, excellent computer knowledge, and experience supporting business systems in a fast-paced environment.

**Key Responsibilities**

+ Provide Level 1 support for Global Compliance systems and applications
+ Review support tickets and emails, troubleshoot issues, and determine root causes
+ Work closely with internal technology and c...