Description We are looking for a Help Desk Analyst to support end users in a fast-paced plastics manufacturing environment in Greenville, South Carolina. This Contract position is ideal for someone who enjoys solving technical issues, delivering strong customer service, and helping employees stay productive with reliable IT support. The role focuses on responding to service requests, resolving common hardware and software problems, and ensuring each issue is documented and escalated appropriately when needed.

Responsibilities:
• Respond to incoming support requests by phone or ticketing channels and provide timely first-line technical assistance to end users.
• Resolve routine technology issues such as password access problems, printer setup concerns, workstation support, mobile device questions, and basic network-related incidents.
• Guide employees on the use of newly introduced or updated tools and systems through clear instruction and practical support.
• Resea...