Position Overview
Healthcare Team Leader Opening | 1–2 Years TL Experience | Healthcare Account | Up to ₱50K
Work Location: Pasig City (In front of Tiendesitas)
Salary: ₱45,000 – ₱50,000
Shift: Night Shift
Work Setup: Onsite
Job Summary
We are looking for an experienced Healthcare Team Leader to manage and support a high-performing team in a fast-paced BPO environment. The ideal candidate should have strong leadership skills and experience handling healthcare accounts.
Key Responsibilities
• Lead and manage a team of healthcare associates
• Monitor team performance, attendance, and productivity
• Conduct coaching sessions and performance reviews
• Handle escalations and support daily operations
• Ensure achievement of KPIs and client expectations
• Collaborate with QA, Training, and Operations teams
Qualifications
• At least 1–2 years of Team Leader experience in a BPO...