Become a key player in the Community Administration Solutions program as a Healthcare IT Support Consultant. This role demands strong service management skills to support payroll and HR functions.

As an IT Support Consultant, you will offer specialized assistance in technology systems related to community healthcare. Your expertise in Microsoft Great Plains and service management processes will ensure crucial support for payroll and scheduling accurately, while you maintain communication with various technical teams. This challenging position offers the opportunity to improve processes and client relations.

Key Responsibilities:
• Provide Tier 2 support for Quadrant Workforce modules
• Manage urgent client support tickets through Footprint
• Coordinate with technical teams for effective issue resolution
• Identify defects and assist in root cause analysis
• Enhance processes through established service management protocols
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