Join a dynamic team as a Specialized IT Consultant focusing on healthcare and HRIS applications. This role centers on Tier 2 support within a large public sector environment.
We are looking for an experienced IT Consultant with at least two years in the healthcare industry. Your main duties will include troubleshooting, incident management, and client support for enterprise healthcare systems. Familiarity with healthcare privacy and accessibility standards is crucial to ensure compliance and improve service delivery.
Key Responsibilities:
• Provide Tier 2 support for HRIS and healthcare applications
• Troubleshoot incidents through ticketing systems
• Support payroll, scheduling, and financial management applications
• Coordinate with DBAs and security specialists
• Conduct root cause analysis for continuous improvements
Requirements:
• 2+ years experience in the healthcare sector
• Knowledge of personal health information legislation
• Experience with ...