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⏰ Full-time

Healthcare Customer Success Manager — GCC (Travel 50%)

Heidi Health Ltd
Location 📍 dubai, United-Arab-Emirates
Posted 📅 June 24, 2026
Work Type ⏰ Full-time

Position Overview

Please Note: This role will require you to work in the UAE, and will consist of 50% travel.

Who are Heidi

Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care.

We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages.

Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare.

Backed by nearly $100 million in total funding, Heidi is expanding across ANZ, the USA, UK, Canada, and Europe, partnering with major health systems

We move quickly where it matt...

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Job Details

Employment Type
Full-time
📊
Category
Other-General
🏠
Work Arrangement
On-site
📍
Location
dubai, United-Arab-Emirates