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⏰ Full-time

Healthcare Customer Service Representative (Quezon City)

R1 RCM
Location πŸ“ Quezon City, Philippines
Posted πŸ“… June 15, 2026
Work Type ⏰ Full-time

Position Overview

**What will you do in this role?**

You will be responsible for providing expertise and excellent customer service support that meet the needs of our patients by educating them on balance billing, payment processing, available payment arrangement, dispute resolution, collecting accurate insurance information, verifying benefits and eligibility, appointment setting, treatments and follow ups, patient support, also, coordination with the doctor’s office to secure authorization, among others.

**Qualifications:**

**Completed at least 2 years of college education or has an associate degree**

**At least 12 months of BPO voice experience**

**Ability to work in an on-site setup in QC**

**Flexible with graveyard and rotating shifts.**

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collabor...

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Job Details

⏰
Employment Type
Full-time
πŸ“Š
Category
other-general
🏠
Work Arrangement
On-site
πŸ“
Location
Quezon City, Philippines