Position Overview
Healthcare Customer Service Executive
Monday to Friday - 09:00am – 17:30pm
Temporary
Stroud
Salary is dependent on experience
We are currently recruiting for an Healthcare Customer Service Executive to join our client based in their Stroud branch.
Key Responsibilities
In-store support
* Welcome and assist patients attending the branch, providing a professional and reassuring experience
* Ensuring records are accurate and up to date
* Handle walk-in enquiries and provide guidance on services and accessories where appropriate
* Maintain a clean, organised, and professional branch environment at all times
Administration and coordination
* Manage appointments, diaries and patient records using internal systems
* Ensure CRM systems are kept accurate and up to date
* Support general administrative tasks to keep the service running smoothly
Telephone and outbound activ...