Maintain time-service, quality and production goals using good work queue management and customer service skills Maintain a high level of customer service skills.
Present a friendly and professional demeanor Protect the security of medical records to ensure that confidentiality is maintained, in observance of the HIPAA Compliance Policy
Handles a high volume of continuous telephone calls and gathers needed information in a timely manner. Method of transmission can either be inbound or outbound.
Performs multiple tasks simultaneously Perform both individually and as a team to meet daily production expectations Use appropr...