Healthcare CSR (Claims) - Remote - Up to 35K

About the job Healthcare CSR (Claims) - Remote - Up to 35K

We are looking for CSR for a client in the Healthcare Industry

This offers a Remote setup that follows a Night Shift Schedule.

Salary pays up to 35K

Minimum requirement of at least 3 years of Healthcare experience in a BPO Setting

Responsibilities

• Patiently answer subscriber questions regarding invoices, credits/refunds
• Effectively handle large amounts of incoming calls
• Review subscribers information and process payments
• Review case notes
• Utilize effective probing and listening skills to generate solutions for the subscriber.
• Resolve subscriber problems promptly and accurately.
• Meeting individual and team metrics
• Work effectively with others in a team environment to accomplish organizational goals and to identify and resolve problems.