Position Overview
Summary The Health Technician (Dietetic) is located at the VA Boston Healthcare System at the West Roxbury campus under the Nutrition and Food Service. This position is full-time at 40 hours per week Responsibilities The primary purpose of the position is to provide administrative and customer service support for the VA hospital food service program. The incumbent performs routine duties that require exceptional customer service, computer skills, proper phone etiquette, proficiency in special food service and therapeutic diet procedures, a broad knowledge of routine modified diets, combinations of diet modifications and knowledge of Commercial Off the Shelf (COTS) Dietetics software and required functions. Duties include but not limited to: Provides professional and courteous customer service. Communicates with customers in a pleasant, friendly, personable, and professional manner via telephone and in-person. Utilizes dietetic software programs to retrieve diet orders, recipes, and men...