NHS Fife has 3 positions available for a Health Records Clerical Officers. We are looking for individuals who are organised and have a positive approach to work.

This post will require shift work to cover the 24 hour; 365 Days a year operation of the Switchboard Service and A&E Reception, including public holidays.

You should be ready for a challenge and also enjoy working as part of a team. Duties will include all aspects of using a computerised Switchboard to handle calls and respond to queries.

You, once trained, will also be required to support Health Records.

The post requires excellent communication skills, both written and oral, and will involve handling calls into the Switchboard from both internal and external callers, responding to pager requests, responding to emergency calls, monitoring alarms and providing advice and support on telephony services to NHS employees and the public.

When required, working at A&E reception will require t...