Duties Description Specific duties and responsibilities may include:

Provide supervision, guidance, and oversight to subordinate staff; intervene and resolve problems as necessary. Manage oversight of staff assignments related to change requests and track staff assignments related to Eligibility, Enrollment and Notices requirements gathering.
Determine and oversee staff assignments and reassignments; evaluate performance; monitor time and attendance; and approve leaves and the use of overtime.
Lead or participate in tasks involving requirements gathering, validation of requirements with policy staff, and analysis and provision of business requirements for the existing and new eligibility system to system integrators and/or other DOH staff.
Review business requirements documentation and validate business requirements with policy, systems staff and vendors as needed.
Provide clarification of federal eligibility regulations and State requirements to other D...