⏰ Full-Time

Health Contact Centre Officer at Britam

🏢

Confidential

                    Location
                    📍 Kenya, Kenya
                

                    Posted
                    📅 June 16, 2026
                

                    Work Type
                    ⏰ Full-Time
                

Position Overview

Job Description
Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Ban…

Health Contact Centre Officer
Job Purpose: 
To ensure the provision of consistently high quality Customer experience through quality service interactions by the Contact Centre team in compliance with overall Service strategy and standards while ensuring full accessibility and availability of the Customer Experience Centre to Customers.
Key responsibilities:
Drive progress towards the goal to reduce operational costs and increase total number of customers via retention by answering calls in a professional and informative man...
                

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Job Details

⏰

Employment Type

Full-Time

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