The Opportunity

As a Health Concierge Clinician, you will connect with predefined cohorts of Medibank members, delivering a phone‑based support service at key points in their health journey, with a strong focus on pre‑admission preparation and post‑discharge recovery. You will provide clinical, emotional, and practical advice, and where relevant, educate members about Amplar Health and Medibank programs that align with their needs.

You will also play an important role in assisting and empowering members to navigate the health system, offering guidance, linking them to appropriate support services and resources, and providing relevant collateral within the scope of the program.