Flexible Work, Better Balance
Digital Discharge Service (DDS) Digital Care Navigator (Band 5)
Focus: Clinical triage, pathway coordination, leadership, decision ‑making
Responsible to
DDS Clinical Lead
Role Purpose
The Digital Care Navigator provides senior clinical-operational coordination and assurance for the Digital Discharge Service (DDS). The role is responsible for end-to-end oversight of referrals, clinical and functional triage, pathway allocation, escalation management and partner coordination to enable safe, timely discharge or admission avoidance.
The postholder acts as the central decision-making and escalation point, ensuring all actions across the DDS pathway are completed, risks are managed and appropriate support is in place for every patient.
Key Responsibilities
Referral Triage & Pathway Leadership