**Job Identification:** 211851
**Job Schedule:** Full time

**What will I be doing?**

As a Head Therapist, you are responsible for managing the beauty therapist team and carrying out treatments to deliver an excellent Guest and Member experience. A Head Therapist will also be responsible for achieving sales targets and managing customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards:

+ Manage and carry out procedures while ensuring all beauty therapists possess up-to-date knowledge of treatments in line with current legislation and company standards
+ Ensure client experience is proficient including bookings, payments, and consultation cards
+ Interact and communicate effectively with clients, members, team members, guests, and management team
+ Ensures that team works towards and achieves sales targets as outlined by the Club Manager and that sales are recorded accurately
+ Ensure h...