Operational & Strategic Contribution
• Support management in shaping service strategy, capacity planning, and operational priorities for the Service Delivery Support function.
• Ensure effective use systems, driving standardization and data integrity.
• Contribute to documentation, process manuals, and continuous improvement initiatives aligned with business development and performance objectives.
• Perform any other tasks assigned by management or head of department in support of business needs.
• Act as a proactive partner bringing forward insights, lessons learned, and recommendations to improve collaboration, process and service outcomes.
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Requirements
• 3-5 years’ experience in procurement, sourcing, banking, or contract management/review within a corporate environment, including proven people management experience.
• Strong un...