Position Overview
What’s in it for you
?
You’ll earn a salary of £27,000 to £29,000 plus circa £1,500 service chargeDiscounted or free food during shiftsYou’ll have access to company events and a company pensionFree on-site parkingAccess to ongoing training & development opportunitiesYou’ll join a supportive team with clear progression opportunities Key Responsibilities:
As Head Receptionist, you’ll support the smooth running of the front desk and guest experience:
Deliver a warm, professional welcome and ensure outstanding guest serviceHandle enquiries, requests and complaints efficiently and to a high standardTrain, motivate and develop the reception teamAssist with rota planning, task allocation and team performanceWork closely with housekeeping and maintenance to ensure seamless operationsEnsure all front office proce...