Summary of the position/scope of work:
This role is strategic in nature and plays a key part in shaping the end-user experience across regions.
The Head of Workplace Services is expected to define and drive the workplace services strategy in alignment with business priorities, technological evolution, and user expectations.
Beyond operational excellence, the role contributes to long-term roadmap definition, service transformation, resilience, and continuous improvement of end-user services at global scale.
The Head of Workplace service will be responsible for managing two team in Singapore and India
· Unified Communication Services: Exchange platforms, corporate Mobile, Real Time Communication and its ecosystem
· Unified Desktops Services: End User Computing, VDI platforms, Citrix, Packaging, Workstations, Visioconférence ….
She/he will
· provide oversight to all workplace activities to ensure maximum performance, efficiency, and availability.
Serve as ...