Job Summary

At NHS Blood & Transplant (NHSBT), we are committed to saving and improving patient lives every day through the generosity of our donor community.

We are looking for a Head of Strategic Operations to join our Donor Engagement (DX) Directorate to be accountable for developing and, leading service transformation, operational delivery and long-term planning ensuring day to day performance, quality and assurance.

You will join us to ensure that robust, forward-looking governance underpins every stage of donor experience, engagement, and management. You will be responsible for defining the strategic direction for DX strategic operations and ensuring that exemplary standards of wellbeing, health and safety, risk, compliance and ethical practice are consistently achieved across all donor services.

Main duties of the job

Your main duties: