Head of Service Operations

• Requirement to be on site minimum 3 days per week
• Located at our Service Operations Centre in Sheffield, UK
• 6 month contract

A rare opportunity has arisen to take the lead and drive the shared services delivery function for one of Ireland’s foremost Managed Services Provider (MSP) organisations.

The Head of SOC will work as part of the Customer Delivery Division Management. Reporting to the Customer Delivery Director, they will manage a team of 70+ people based in our Shared Services Centre across Sheffield and Dublin Locations.

Previous experience of managing large IT support delivery teams, ideally experience working within a managed service provider (MSP) environment.

• People Management

The Person

The right person will have experience in managing complex multi-disciplined IT Managed Servi...